雀巢公司主動自願回收 4 款 Kit Kat Chunky special varieties及 Kit Kat Chunky Collection Giant Egg

   
To Press Releases listHong Kong,Mar 26, 2013


Kit Kat Chunky Collection Giant Egg


重要啟示

自願回收Kit Kat Chunky Collection Giant Egg (344克)


為安全起見,雀巢公司主動自願回收 4 款 Kit Kat Chunky special varieties (48克 條裝Peanut Butter, Hazelnut, Chocolate Fudge, and Caramel 口味) 以及於英國、德國、瑞士、馬爾他、澳地利、星加坡、菲律賓、加拿大、香港出售的Kit Kat Chunky Collection Giant Egg。我們接獲 7 名英國消費者通知在以上產品中發現有塑膠塊。

在香港有少量(約60件)的Kit Kat Chunky Collection Giant Egg (344克)已由雀巢香港有限公司售出,有關產品的最佳食用日期為2013年7月。目前我們正主動回收這一批次產品。其它Kit Kat產品則不受影響。

若消費者從外地購入以下批次Kit Kat Chunky varieties ,我們樂意安排退款:

- KIT KAT CHUNKY PEANUT BUTTER (48g) 有效期介於:09.2013 to 02.2014
- KIT KAT CHUNKY HAZELNUT (48g) 有效期介於:09.2013 to 10.2013
- KIT KAT CHUNKY CHOC FUDGE (48g) 有效期介於:09.2013 to 10.2013
- KIT KAT CHUNKY CARAMEL (48g) 有效期介於:06.2013 to 07.2013
- KIT KAT CHUNKY HAZELNUT MULTIPACK

有效期介於:09.2013 to 12.2013


雀巢公司一向重視產品質素及安全。我們衷心為主動回收帶來的不便致歉。

消費者若購買了以上批次的產品,請勿食用並將之以掛號形式郵寄回雀巢香港有限公司,我們將安排退款,地址如下:

香港新界元朗工業邨宏樂街18號雀巢消費者服務

詳情請於辦工時間 9:00至 6:00 (星期六、日及公眾假期除外),致電雀巢消費者服務 (852) 2179 8888。




Announcement

Voluntary Recall of Kit Kat Chunky Collection Giant Egg (344g)


As a precautionary measure and to ensure the safety of our consumers, Nestle has initiated a voluntary recall of four Kit Kat Chunky special varieties (48g size bars in Peanut Butter, Hazelnut, Chocolate Fudge, and Caramel flavours) and Kit Kat Chunky Collection Giant Egg in the UK, Germany, Switzerland, Malta, Austria, Singapore, Philippines, Canada and Hong Kong.  Seven consumers in the UK have contacted Nestle after finding small pieces of plastic in the product.

In Hong Kong, a small quantity (around 60 pieces) of Kit Kat Chunky Collection Giant Egg (344g) with the Best Before Date 07.2013 been sold by Nestle Hong Kong Limited and we have initiated a voluntary recall. No other Kit Kat products are affected.

However, if you have bought other Kit Kat Chunky varieties listed below in other markets, we are willing to give a full refund.

- KIT KAT CHUNKY PEANUT BUTTER (48g) Best Before Date Range: 09.2013 to 02.2014
- KIT KAT CHUNKY HAZELNUT (48g) Best Before Date Range: 09.2013 to 10.2013
- KIT KAT CHUNKY CHOC FUDGE (48g) Best Before Date Range: 09.2013 to 10.2013
- KIT KAT CHUNKY CARAMEL (48g) Best Before Date Range: 06.2013 to 07.2013
- KIT KAT CHUNKY HAZELNUT MULTIPACK

Best Before Date Range: 09.2013 to 12.2013


The safety and quality of our products are non-negotiable priorities for the company. We sincerely apologize to our consumers for any inconvenience caused by this voluntary recall.

Any consumers who have purchased the above Kit Kat Chunky special variety products with the Best Before Date ranges stated above are advised not to consume the product but return it unopened for a full refund by registered mail to:

NESTLE HONG KONG LIMITED
ATTENTION: NESTLE CONSUMER SERVICES
18 Wang Lok Street
Yuen Long Industrial Estate
Yuen Long
New Territories
Hong Kong

For more information, please call (852) 2179 8888 from 09:00 to 18:00 from 25 March 2013 (Saturday, Sunday and Public Holiday excluded).