Website Terms and Conditions
Website Terms and Conditions
Thank you for visiting this website. Please be sure to read the Terms and Conditions contained in this document carefully since any use of this website constitutes your acceptance of the Terms and Conditions set out herein.
Throughout this site, the terms "we", "us", "our" "Nestlé" and "Nestlé Group" refer to the Nestlé S.A. and any of its affiliated companies as appropriate to the context. "You" refers to any person accessing and/or using this website.
All copyright, trademarks and other intellectual property rights in all text, images and other materials on this website are the property of the Nestlé Group or are included with the permission of the relevant owner.
You are permitted to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals. This is only to be done on the proviso that you keep intact all copyright and other proprietary notices and that the trademark notice above appears on such reproductions. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.
The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to the Nestlé Group. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that the Nestlé Group will vigourously enforce its intellectual property rights to the fullest extent of the law.
Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Please check your local laws.
We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time.
The Nestlé Group and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Further, the Nestlé Group shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.
You and the Nestlé Group agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by the law of Hong Kong Special Administrative Region and be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
If you do not follow the above terms, whether they are in bulletins posted at various points in the website, then we reserve the right to suspend or terminate your access to this website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
2. How and why do we use cookies?
We use cookies to improve the use and functionality of Nestlé Sites and to gain a better understanding of how visitors use Nestlé Sites and the tools and services offered on them. Cookies help us tailor Nestlé Sites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.
3. What types of cookies may be used on Nestlé Sites?
We may use the following types of cookies on Nestlé Sites:
Session cookies - These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.
Necessary cookies - Necessary cookies are strictly necessary for the operation of a Nestlé Site. They enable you to navigate around the site and use our features.
Cookies that send information to us - These are the cookies that we set on a Nestlé Site and they can only be read by that site. This is known as a “First Party” cookie.
We also place cookies on Nestlé advertisements which are placed on other websites owned by third parties. We obtain information via those cookies when you click on or interact with the advertisement. In this situation Nestlé is placing a “Third Party” cookie. Nestlé may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies - These are cookies that are set on a Nestlé Site by our partner companies (e.g. advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Nestlé Site. For example, if you use a social widget on a Nestlé Site, it will record your “share” or “like”. The company setting the cookie will collect the data.
4. Examples of cookies used on Nestle Websites
5. Other similar technologies
Nestlé Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor Nestlé Sites to your personal needs.
IP addresses
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country and region you are in.
Log Files
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data (e.g. site traffic reporting and unique visitor counts).
Web Beacons
We may use web beacons (or clear GIFs) on the Nestlé Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. We use web beacon information for a variety of purposes, including information as to how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
6. Manage your cookies/preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Nestlé Sites although you may not have access to all the features on Nestlé Sites if you do so. See the 'help' button on your browser (e.g. Internet Explorer) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
As a web beacon forms part of a webpage, it is not possible to ‘opt-out’ but you can render them ineffective by opting out of the cookies they set.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites and selecting which company’s cookies you would like to opt out of: http://www.aboutads.info/choices/#completed or http://www.youronlinechoices.eu/
Throughout this site, the terms "we", "us", "our" "Nestlé" and "Nestlé Group" refer to the Nestlé S.A. and any of its affiliated companies as appropriate to the context. "You" refers to any person accessing and/or using this website.
Website Privacy Notice
Any personal information or material sent to this website are subject to Nestle group policy on privacy and protection of personal data set out in the privacy notice located on this website.Accuracy, completeness and timeliness of information
We are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.Transmission
Any non-personal communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of the Nestlé Group and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Nestlé Group is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without compensation to the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory and that the Nestlé Group's use will not violate any third party's rights or otherwise place us in breach of any applicable laws. The Nestlé Group is under no obligation to use the information submitted.Intellectual property rights
® Reg. Trademark of Société des Produits Nestlé S.A. . All rights reserved.All copyright, trademarks and other intellectual property rights in all text, images and other materials on this website are the property of the Nestlé Group or are included with the permission of the relevant owner.
You are permitted to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals. This is only to be done on the proviso that you keep intact all copyright and other proprietary notices and that the trademark notice above appears on such reproductions. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.
The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this website belong to the Nestlé Group. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or on any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that the Nestlé Group will vigourously enforce its intellectual property rights to the fullest extent of the law.
Links to other websites
Links on the Nestlé Group websites may take you outside the Nestlé Group network and systems and the Nestlé Group accepts no responsibility for the content, accuracy or function of these other third party websites. The links are provided in good faith and the Nestlé Group cannot be held responsible for any subsequent change in other third party websites to which we provide a link. The inclusion of any link to other websites does not imply endorsement by the Nestlé Group. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.Warranties and Disclaimers
Your use of this website is at your own and exclusive risk.Warranties
This website is provided to you on an "As Is" and "As Available" basis and, consequently, the Nestlé Group gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability or satisfactory quality and fitness for a particular purpose) including warranties or representations that material on this website will be complete, accurate, reliable, timely, non-infringing to third parties, that access to this website will be un-interrupted or error-free or free from viruses, that this website will be secure, that any advice or opinion obtained from the Nestlé Group through this website is accurate or to be relied upon and any representations or warranties thereto are accordingly expressly disclaimed.Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Please check your local laws.
We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time.
Liability
The Nestlé Group and/or any other party involved in the creating, producing or delivering this website on our behalf shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities whatsoever and howsoever arising out of your access to, use, inability to use, change in content of this website or arising from any other website you access through a link from this website or to the extent permitted by applicable law, from any actions we take or fail to take as a result of any electronic mail messages you send us.The Nestlé Group and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Further, the Nestlé Group shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website you do so at your own risk.
Prohibited Activity
You are prohibited from doing any act that the Nestlé Group in its absolute discretion may deem to be inappropriate and/or would be deemed to be an unlawful act or is prohibited by any laws applicable to this website including but not limited to:- Any act that would constitute a breach of either the privacy (including uploading private information without the concerned individual's consent) or any other of the legal rights of individuals;
- Using this website to defame or libel the Nestlé Group, its employees or other individuals or acting in such a way that brings into disrepute the good name of the Nestlé Group;
- Uploading files that contain viruses that may cause damage to the property of the Nestlé Group or the property of other individuals; and
- Posting or transmitting to this website any non-authorised material including but not limited to material that is in our opinion likely to cause annoyance, detrimental to or in violation of Nestlé Group or third party´s systems or network security, defamatory, racist, obscene, threatening, pornographic or otherwise unlawful
You and the Nestlé Group agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by the law of Hong Kong Special Administrative Region and be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
Use of Website
- Unless otherwise specified, this website is intended for your personal, non-commercial use only. You may not authorize others to use this website.
- We reserve the right to review, edit, move or delete any material provided for display or placed on the website or its bulletin boards, in its sole discretion, without notice.
- You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material, including code and software, from the website.
- You agree not to use any obscene, indecent, or offensive language or to place on this website any material that is defamatory, abusive, harassing, racist, or hateful. You agree to use this website only for lawful purposes.
- You are responsible for ensuring that any material you provide to the website or post on a bulletin board or forum or elsewhere does not violate copyright, trademark, or other personal or proprietary rights of any third party.
- You agree not to disrupt, overwhelm, attack, modify or interfere with this website or its associated software, hardware and/or servers in any way
If you do not follow the above terms, whether they are in bulletins posted at various points in the website, then we reserve the right to suspend or terminate your access to this website.
Confidentiality and Non-disclosure Agreement
You agree not to disclose, copy, use, directly or indirectly offer for sale, or disclose to any third party, any Confidential Information disclosed by Nestle Group. This will be marked "Confidential Information" or with a similar legend and includes proprietary information, processes and technology related to future product or service concepts reviewed and tested in online or offline surveys or discussions.Cookies and other tracking technologies
1. What are cookies?Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
2. How and why do we use cookies?
We use cookies to improve the use and functionality of Nestlé Sites and to gain a better understanding of how visitors use Nestlé Sites and the tools and services offered on them. Cookies help us tailor Nestlé Sites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.
3. What types of cookies may be used on Nestlé Sites?
We may use the following types of cookies on Nestlé Sites:
Session cookies - These are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.
Necessary cookies - Necessary cookies are strictly necessary for the operation of a Nestlé Site. They enable you to navigate around the site and use our features.
Cookies that send information to us - These are the cookies that we set on a Nestlé Site and they can only be read by that site. This is known as a “First Party” cookie.
We also place cookies on Nestlé advertisements which are placed on other websites owned by third parties. We obtain information via those cookies when you click on or interact with the advertisement. In this situation Nestlé is placing a “Third Party” cookie. Nestlé may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies - These are cookies that are set on a Nestlé Site by our partner companies (e.g. advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Nestlé Site. For example, if you use a social widget on a Nestlé Site, it will record your “share” or “like”. The company setting the cookie will collect the data.
4. Examples of cookies used on Nestle Websites
| Cookie used/ type and category | Purpose | What data is collected? | Details |
| Performance Cookies Type: Analytics Category: Persistent Session Third party |
Help us understand how visitors interact with our Website by providing information about the areas visited, time spent and any issues encountered, such as error messages. This helps us improve the performance of our websites. | All data is collected and aggregated anonymously. | Google Analytics DoubleClick |
| Social Sharing Cookies (sometimes called “Third Party” cookies, or “Social Widgets”) Type: Social Media/ Sharing Category: Third Party |
Social sharing offered on the Website is run by third parties. These third parties may drop cookies on your computer when you use social sharing features on the Website, or if you are already logged into them. These cookies help improve your experience on the Website. They allow you to share comments/ratings/pages/bookmarks and help to provide access to social networks and social online tools more easily. |
These cookies may collect personal data that you have voluntarily disclosed, such as your username. | |
| Targeting/ Advertising Type: Cross Site Tracking Category: Persistent Session Third party |
These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement. These cookies also help us measure the effectiveness of advertising campaigns on Nestlé and Non-Nestlé websites. We may share this information with other parties, including our agencies. |
These cookies track users via their IP address. | DoubleClick |
| Miscellaneous Type: Flash Cookies Category: Persistent Third Party |
Flash cookies may store your preferences such as volume control or high game score, or display content based upon what you view on the Website in order to personalize your visit. Our third party partners provide certain features on the Website such as promotions, and games and use Flash Cookies to collect and store your information. | These cookies may collect anonymous and personal data | To learn how to manage privacy and storage settings for Flash Cookies please click here. |
5. Other similar technologies
Nestlé Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor Nestlé Sites to your personal needs.
IP addresses
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country and region you are in.
Log Files
We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data (e.g. site traffic reporting and unique visitor counts).
Web Beacons
We may use web beacons (or clear GIFs) on the Nestlé Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. We use web beacon information for a variety of purposes, including information as to how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
6. Manage your cookies/preferences
You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Nestlé Sites although you may not have access to all the features on Nestlé Sites if you do so. See the 'help' button on your browser (e.g. Internet Explorer) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
As a web beacon forms part of a webpage, it is not possible to ‘opt-out’ but you can render them ineffective by opting out of the cookies they set.
Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies by visiting the following sites and selecting which company’s cookies you would like to opt out of: http://www.aboutads.info/choices/#completed or http://www.youronlinechoices.eu/