Where To Find Our Products
To find answers to some of your most frequently asked questions on products, click on the links below.
Q: Where can I find NESTLɮproducts in HK?
A: Generally, NESTLɮproducts are sold in local convenient stores, supermarkets, drugstores and chained drugstores. If you need more information, please visit www.nestle.com.hk/info.
Q: Where can I find specialty formula for infant and children?
A: Nestlé® provides the following special formulas for infants and young children, with the relevant sales channels as follows:
- Nestlé® Nan® EXPERTpro AL110® LACTOSE FREE formula is available at Mannings and Watsons, or it can be ordered from the Nestlé Baby Online Shop.
- Nestlé® Nan® EXPERTpro COMFORT+ formula is available at Mannings or can be ordered from the Nestlé Baby Online Shop.
- NESTLɮ ALFARɮHypoallergenic Infant Formula can be ordered via our distributor KLN Pharma (Hong Kong) Ltd 22113789.
Q: Where can I find formula for special diet need?
A: Please visit https://www.nestlehealthscience.com.hk/en/brands. For ordering, please call KLN Pharma (Hong Kong) Ltd 22113789.
Q: Can you explain nutrition information on packaging?
A: Please visit http://www.nestle.com/brands/nutritionalcompass.
Q: I live in HK, can I order oversea NESTLɮproducts from NESTLɮHong Kong Ltd. ?
A: Unfortunately, many oversea NESTLÉ®products are not available for sale in HK. Consumer tastes can vary greatly from country to country and hence the Nestlé product range will also vary.
Q: How can I order NESCAFÉ® Can Coffee?
A: Please contact our distributor Swire Coca-Cola 26367000.
Q: Where can I buy UHT Skimmed Milk 250 mL distributed at hospital?
A: UHT Skimmed Milk 250 mL is only distributed to hospital. You can buy fresh NESTLÉ® DAIRY FARM® Skimmed Hi-Calcium Milk Drink 236 mL available at convenience stores and supermarkets.
Q: Where can I buy Nestlé bottle water in HK?
A: Water business in HK is not under Nestlé Hong Kong Ltd.’s operation. For ordering, please call 28596318.
Q: How can I contact Nespresso Customer Services?
A: Nespresso toll free line 8101 1007 (Hong Kong) / 0800 846 (Macau).
Q: Is Nestlé HK product available in China?
A:To locate Nestlé Hong Kong Ltd. products in China, please visit https://NESTLE.world.tmall.com/.
Q: How can I contact Nestlé China offices?
A: Please visit https://www.NESTLE.com.cn/info.
Q: Where can I buy NESTLÉ ® NAN® PRO Milk Powder in HK?
A: NESTLÉ ® NAN® PRO Milk Powder can be bought in local drugstores, supermarkets and chained drugstores.
Q: Do you have ice cream for catering use?
A: We have a wide selection of ice cream products for catering customers. Please contact Nestlé Consumer Services 21798888 or SMS 63878199.
