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Precautionary and Voluntary Recall of Nestlé Nutrition Infant and Follow-Up Formula Sold in Hong Kong

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Hong Kong, January 6, 2026 — The safety and wellbeing of infants is our absolute priority. As a voluntary and precautionary measure, Nestlé Nutrition is voluntarily recalling specific batches of its NESTLÉ® NAN® and Wyeth® Nutrition infant and follow-up formula sold in Hong Kong and cross-border e-commerce platform. The list of products concerned is as follows:

NESTLÉ® NAN® (Updated as of January 10, 2026)

Product NameBatch NumberExpiration Date (DD/MM/YYYY)
NAN PRO 3 BL 2 HMO 800g52070742F426/07/2027
NAN Infinipro1 7HMO 800g52970742F124/10/2027
NAN Infinipro1 7HMO 350g52970742C124/10/2027
NAN Infinipro2 7HMO 800g53070742F103/11/2027
NAN INFINIPRO3 7HMO 800g52770017V204/10/2027
NAN INFINIPRO4 7HMO 800g53030017C230/10/2027
NAN PRO 1 2HMO 800g51670742F216/06/2027

 

Wyeth® Nutrition

Product NameBatch NumberExpiration Date (DD/MM/YYYY)
S-26 ULTIMA 2 800g51590017C608/06/2027
ILLUMA HA1 BL 2HMO 800g51660742F215/06/2027
ILLUMA HA3 BL 2HMO 800g52070742F326/07/2027
ILLUMA ORG2 800g51620017C111/06/2027
ILLUMA ORG3 800g51620017C211/06/2027
ILLUMA LUXA 1 800g51190017C229/04/2027
51550017C304/06/2027
ILLUMA LUXA 4 800g52580017C115/09/2027
ILLUMA LUXA 2 800g51400017C120/05/2027
52580017C215/09/2027
ILLUMA ATWO 1 800g51640017V113/06/2027
52840017C211/10/2027
ILLUMA ATWO 2 800g52900017C117/10/2027
ILLUMA ATWO 3 800g52910017C118/10/2027
ILLUMA ATWO 4 800g52910017C218/10/2027

This recall is a precautionary measure due to the potential presence of substance produced by the microorganism Bacillus cereus - in one of the ingredients from a supplier used in the batches concerned. There have been no confirmed reports of any illness associated with consumption of the products concerned. Nevertheless, out of an abundance of caution, Nestlé Nutrition has decided to perform this voluntary product recall in line with our strict product quality and safety protocols.  

Consumers who may have purchased the specific batch of the concerned products, should not feed this product to their child. If you have purchased one of these batches, please contact us through the following channels to arrange a refund:

(Updated as of January 10, 2026)

•    Consumer Services Hotline: 2599 8874 / 2797 6031 / 2179 8136 (Monday to Sunday 9am to 9pm)

•    Email: [email protected]

•    WhatsApp: 5283 4139(NESTLÉ® NAN®)/ 2599 8871(Wyeth® Nutrition)

•    Online Form: https://forms.office.com/e/BhqMhWfsUG?origin=lprLink

or return the product (whether unopened or opened) to the retailer* where it was purchased for a refund. Consumers may also visit Nestlé Nutrition’s Dedicated Service Centre to arrange the recall and refund for the specific batch of the concerned products, starting January 13 (Tue). For details of the Dedicated Service Centre, please refer here.

*The maximum quantity for accepting recalled products at each retail channel is 12 cans. If the quantity exceeds this limit, please contact us to arrange a refund. 

All other products and other batches of the same product that are not in the scope of this recall are safe to consume. Anyone concerned about their child’s health should contact their pediatrician or a healthcare provider.  

We understand that this news may cause concern for parents, and we are committed to providing clear, transparent information and support throughout this process. For any additional support needed, please contact the Consumer Services Hotline at 2599 8874 / 2797 6031 / 2179 8136 (Monday to Sunday 9am to 9pm).

We sincerely apologize for any concern or inconvenience this action represents to parents, caregivers, and customers.